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GAIA Lens

Smart Technology, Smooth Production

 

In today’s fast-paced printing environment, every minute counts. GAIALENS, Uteco’s advanced Remote Technical Assistance solution, delivers real-time expert support directly on your machine, where and when you need it.

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Key features & benefits
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Real-time remote assistance

via smartphone, tablet, or smart glasses

 

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Live visual guidance

with pointers, annotations, and shared documentation

 

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Hands-free operation

with industrial smart glasses

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Real-time remote assistance

via smartphone, tablet, or smart glasses

 

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Live visual guidance

with pointers, annotations, and shared documentation

 

Why GAIALENS?

Connect operators with Uteco Technical Team via live video for faster troubleshooting and minimal downtime.

Gaia-Lens
Solve faster. Reduce downtime. Maximize performance.

Promotional Launch Offer:

For a limited time, enjoy 20% off each GAIALENS License when you purchase at least one Smart Glasses Kit.

 

Choose Your Model:

  • App License: support via mobile devices/tablets
  • App License + Smart Glasses Kit: hands-free guidance via smart glasses, delivering enriched content with documents, technical procedures, and 3D support for a superior, fully immersive remote assistance experience

 

Customer Value
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Reduced downtime

and faster restarts

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Upskill local operating teams

through superior content sharing from Uteco technical support team

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Improved operator

effectiveness and productivity

How to request the service?

Activating your service is easy:

  • Via Help-line, contact your nearest Service Point 

  • Online: through your reserved area on MyPortal

helpline
Do you need more information?

Contact us to find out all the useful information about our Preventive Maintenance service.