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UtecoCARE

UtecoCARE is our new service program designed to keep your machine consistently productive, efficient and reliable.

Built around 6 dedicated service solutions, UtecoCARE supports your operations throughout the entire machine lifecycle, reducing downtime, protecting your investment, and ensuring stable, high-quality performance.

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Priority Support Package

The Priority Support Package offers rapid technical support with immediate remote assistance and on-site intervention within 48 hours, aiming to minimize downtime and restore production efficiency quickly.

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Programming and Maintenance Package

The Programming and Maintenance Package enables scheduled interventions and spare parts monitoring, reducing machine failure risk, minimizing downtime, cutting costs, and improving your team's technical skills.

 

On-Call Technical Support

This on-demand service offers timely technical assistance in case of unexpected issues. It’s the ideal solution for occasional needs, ensuring expert intervention and fast problem resolution whenever required.

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How to request the service?

Our Technical Assistance Service can be activated:  

Do you need more information?

Contact us to find out all the useful information about our Technical Assistance Service.