Remote Technical Assistance
The new Remote Technical Support Customer Service is designed to ensure continuous, uninterrupted support. Available 24 hours a day, 7 days a week, globally, it offers our customers flexible assistance that is always available, wherever they are.
Innovation also means finding new ways to always be there for our customers. That's why we have developed after-sales services designed to ensure the proper functioning of Uteco machines, even remotely.
Thanks to the Customer Portal and remote telephone assistance, Uteco offers immediate and highly flexible support. The Remote Technical Assistance service provides you with a team of experts, ready to assist you wherever you are and at any time, ensuring you have the support you need to solve any problem.
We take care of your machine's performance by analyzing essential data in real time to ensure maximum efficiency and reliability.
Accessible online 24/7, it allows you to quickly open tickets and receive direct support from our technicians.
Our telephone service is available 24/7 worldwide, always ready to assist you.
We offer you fast and accurate solutions to ensure business continuity.
You can request activation of the Remote Technical Assistance service quickly and easily by: