With Technical Assistance Service, we personally solve technical issues on our customers' machines to minimize their downtime.
When it is not possible to solve a machine’s issue via Remote Assistance services, we provide our customers with a customized on field Technical Assistance Service, in order to find a solution in a timely manner thanks to the intervention of our best professionals.
Our experts will take care of your machine.
Your machine downtime has the priority for us.
We repair your machine in a timely manner.
We guaranteed you the best machine’s restoration.
For any of your urgent requests, we provide our on field Technical Assistance Service. Our team will deal with technical problems, ensuring prompt problem resolution in the shortest possible time.
Based on the entity of your productive downtime we agree together modalities and timings of the intervention.
Our Technical Assistance Service can be activated:
Via Help-line, by contacting the nearest Service Point
Via the reserved area MyPortal
Contact us to find out all the useful information about our Technical Assistance Service.